We advise you to visit this page regularly (the best option is to do it every time you are about to deposit real money to your account) as we update the information here periodically.
You can always reach our customer support team with your inquiries via Live Chat and email.
When you sign up for a JokaRoom VIP Casino account, you will be required to provide us with certain personal details. This includes but is not limited to, your name, email address, preferred currency, and confirmation that you are over 18 years of age. In order to verify your account, we will also need a copy of your passport, full driving license, or national identity card.
As part of our ongoing effort to provide a safe and enjoyable gambling environment, we also gather some information automatically. This includes your IP address, device information, and gameplay history. Additionally, to ensure the security of data transfer, we employ HTTPS encryption and Secure Sockets Layer (SSL) technology.
We collect this information to improve your gaming experience, for security reasons, and to comply with our licensing obligations. Please be aware that by using our website and services, you consent to this collection of your personal information.
First, JokaRoom VIP casino collects your personal information for improving our services.
Your information aids us in streamlining transactions, swift troubleshooting, and proactively addressing potential issues.
Second, your information serves for marketing and promotional purposes.
However, we firmly believe in your right to privacy. If you wish to opt out of these marketing communications at any point, you may do so via your account settings.
We value your privacy and pledge to protect your data. Information sharing with third parties is kept to a bare minimum and strictly happens under the following circumstances:
We engage with various service providers to improve your experience at JokaRoom VIP Casino. These might include payment processors, security consultants, customer service agencies, and technology partners. They are granted access only to the information necessary to perform their specific functions and are not permitted to use it for other purposes.
We may disclose your information if it is required by law, regulation, legal process, or governmental request. This includes cooperating with law enforcement or other governmental agencies for purposes of security, fraud detection, and prevention.
Finally, JokaRoom VIP is to transfer your information in case of a business transition. Any change in ownership or uses of your personal information will be notified to you along with any choices you may have regarding your information.
Cookies are small pieces of text data stored on your device by your web browser. These files allow websites to remember specific details about your visit, such as your preferred language, login information, and other settings. This helps make your subsequent visits more efficient and personalized.
At JokaRoom Casino, we utilize cookies to elevate your online gaming experience. These cookies help us track your usage of our site, allowing us to understand your preferences better. We can then customize our services, making your visits more enjoyable and relevant. Additionally, cookies play an essential role in our platform’s security measures and overall functionality.
We believe in your right to access and control your personal data. As a user of JokaRoom Casino, you can review, modify, or update your personal information at any time by visiting the 'Account' section on our website. It is our responsibility to ensure the accuracy of the data we hold, but we rely on our users to update their information whenever necessary.
JokaRoom Casino aims to provide you with relevant and exciting promotional communications. However, we understand that you might decide to opt-out of these. You can unsubscribe from our marketing emails or notifications at any time by visiting the 'Account Settings' on our website or by following the 'unsubscribe' link provided in our emails. We respect your privacy and are committed to ensuring your choice is honored promptly.
Remember, opting out of promotional communications will not stop transactional communications related to your JokaRoom Casino account's primary functions, like important updates or service information.
JokaRoom Casino attaches paramount importance to the security of your personal information. We implement rigorous measures to ensure that your data is protected against unauthorized access, alteration, disclosure, or destruction. We utilize advanced encryption technology, SSL (Secure Socket Layer), to encrypt your personal and financial data. Moreover, our servers are fortified with firewalls and our systems are routinely audited and updated to combat the latest security threats.
While we put substantial efforts into securing your information, it is crucial that you also play your part in maintaining the security of your account. Always ensure to use strong, unique passwords and keep them confidential. Be aware of phishing scams asking for your login credentials and avoid sharing any account-related information with anyone. We will never request your password via email or any other communication.
JokaRoom Casino is committed to the protection of minors and has a strict policy against underage gambling. Our platform and services are designed specifically for users who are at or above the legal age for gambling in their respective jurisdiction. We carry out age verification checks during the registration process and we reserve the right to ask for proof of age at any time. Users found to be under the legal gambling age will have their accounts suspended and any winnings forfeited.
At JokaRoom Casino, we are committed to upholding the highest standards of data protection. If you have any questions or concerns about how we manage your personal information, please do not hesitate to contact us. We appreciate your trust and strive to protect your privacy at all times.